Perceived risks, counter-beliefs, and intentions to use anti-/counter-terrorism websites: An exploratory study of government-citizens online interactions in a turbulent environment

被引:27
作者
Lee, JinKyu [1 ]
Rao, H. Raghav
机构
[1] Oklahoma State Univ, Spears Sch Business, Stillwater, OK 74078 USA
[2] SUNY Buffalo, Sch Management, Buffalo, NY USA
基金
美国国家科学基金会;
关键词
e-Government; perceived risk of terrorism; trust in national government; Iraq war; intention to use; perceived usefulness; perceived trustworthiness; structural assurance; system quality; disposition to trust; experience with the Internet;
D O I
10.1016/j.dss.2006.04.008
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
This study examines the relationships between various risks, beliefs, and behavioral intentions that are related to citizens' use of anti-/counter-terrorism e-Government websites. The data was collected through two surveys within a one-year interval - before and after the Iraqi regime was expelled by the US coalition army. The results suggest that perceived privacy risk from an anti/counter-terrorism authority is the major obstacle in citizen-to-government anti/counter-terrorism information flow, while citizens' belief in the authority's domain competence greatly influences citizens' dependence on anti/counter-terrorism website information. Other findings and implications are discussed, and directions for future research are suggested. (C) 2006 Elsevier B.V. All rights reserved.
引用
收藏
页码:1431 / 1449
页数:19
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