Market evaluations of dimensions of design quality

被引:8
作者
Karipidis, Philippos I. [1 ]
机构
[1] Alexander Technol Educ Inst Thessaloniki, Dept Agr Dev & Agribusiness Management, Thessaloniki 57400, Greece
关键词
Quality process; Economic performance; Design quality; Solutions for customer; Supply chain; Value approach; Price; PERFORMANCE; DEFINITION; RETURN;
D O I
10.1016/j.ijpe.2010.10.022
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
After a literature review on the economics of quality, we combine the value creation logic with the hedonic price function to analyze dimensions of design quality in enterprises. Viewing the quality-based organization as a collection of processes generating quality attributes and characteristics that constitute a solution for customers, we estimate market value as a measure of process economic performance based on objectively measured real economic data. The model can help to identify the relationship between design quality and market evaluations and to manage the quality of product and service at supply chain level. (C) 2010 Elsevier B.V. All rights reserved.
引用
收藏
页码:292 / 301
页数:10
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