Toward the design of intelligent traveler information systems

The emergence of Intelligent Transportation Systems (ITS) has fostered the development of advanced traveler information systems (ATIS). These systems are designed to assist travelers in making pre-trip and enroute travel choice decisions. It is contended that while many traveler information systems are innovative and make use of cutting edge technologies, they lack real machine intelligence and therefore may be limited in their ability to service the traveling public over the long-run. The purpose of this paper is to present a vision of the next generation traveler information system, termed Intelligent Traveler Information Systems (ITIS) in which artificial intelligence techniques are drawn upon to create systems capable of providing travelers with more personalized planning assistance. (C) 1998 Elsevier Science Ltd. All rights reserved.