The Structured Process Modeling Method (SPMM) what is the best way for me to construct a process model?

被引：17

作者：

Claes, Jan ^{[1
]}

Vanderfeesten, Irene ^{[2
]}

Gailly, Frederik ^{[1
]}

Grefen, Paul ^{[2
]}

Poels, Geert ^{[1
]}

机构：

[1] Univ Ghent, Dept Business Informat & Operat Management, Tweekerkenstr 2, B-9000 Ghent, Belgium

[2] Eindhoven Univ Technol, Dept Ind Engn & Innovat Sci, Postbus 513, NL-5600 MB Eindhoven, Netherlands

来源：

DECISION SUPPORT SYSTEMS | 2017年 / 100卷

关键词：

Modeling support; Smart business process management; Cognitive aspects of modeling; Process of process modeling; Process model quality; INSTRUCTIONAL-DESIGN; COGNITIVE LOAD; INDIVIDUAL-DIFFERENCES; QUALITY; STYLES; COMPLEXITY;

D O I：

10.1016/j.dss.2017.02.004

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

More and more organizations turn to the construction of process models to support strategical and operational tasks. At the same time, reports indicate quality issues for a considerable part of these models, caused by modeling errors. Therefore, the research described in this paper investigates the development of a practical method to determine and train an optimal process modeling strategy that aims to decrease the number of cognitive errors made during modeling. Such cognitive errors originate in inadequate cognitive processing caused by the inherent complexity of constructing process models. The method helps modelers to derive their personal cognitive profile and the related optimal cognitive strategy that minimizes these cognitive failures. The contribution of the research consists of the conceptual method and an automated modeling strategy selection and training instrument. These two artefacts are positively evaluated by a laboratory experiment covering multiple modeling sessions and involving a total of 149 master students at Ghent University. (C) 2017 Elsevier B.V. All rights reserved.

引用

页码：57 / 76

页数：20

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