An interdisciplinary effort to help patients with limited prescription drug benefits afford their medication

Background. Patients without prescription benefits present a significant challenge to health care providers. The inability of patients to afford medication may serve as a barrier to adherence and may ultimately result in poor patient outcomes. In this report, we describe the system used at a university-based adult internal medicine center to assist patients in affording medication. Methods. Patients in need of prescription assistance are identified by any member of the interdisciplinary team, which consists of physicians, clinical pharmacists, nurses, a social worker, a financial counselor, and a dietitian. Medication profiles are reviewed to identify less expensive alternatives. State, federal, institutional, and pharmaceutical company assistance program eligibility is determined, and the appropriate program is accessed. Results. The described approach is effective in assisting patients without prescription benefits with the procurement of medication. Conclusion. Use of this interdisciplinary approach is an innovative solution to a common problem encountered in the outpatient setting.