Web interface-driven cooperative exception handling in ADOME workflow management system

Exception handling in workflow management systems (WFMSs) is a very important problem since it is not possible to specify all possible outcomes and alternatives. Effective reuse of existing exception handlers can greatly help in dealing with workflow exceptions. On the other hand, cooperative support for user-driven computer supported resolution of unexpected exceptions and workflow evolution at run-time is vital for an adaptive WFMS. We have been developing ADOME-WFMS as a comprehensive framework in which the problem of workflow exception handling can be adequately addressed. In this article, we present an adaptive exception manager and its web-based interface for ADOME-WFMS with procedures for supporting the following: reuse of exception handlers, thorough and automated resolution of expected exceptions, effective management of Problem Solving Agents, cooperative exception handling, user-driven computer supported resolution of unexpected exceptions, and workflow evolution. (C) 2001 Elsevier Science Ltd. All rights reserved.