Mobile Communication and Civil Society: Linking Patterns and Places of Use to Engagement with Others in Public

This study examined whether and how mobile communication influences the extent to which one engages with new people in public settings. Contrary to our expectation, general use of the technology in public did not detract from conversing with strangers. Shifting focus from where one uses the mobile phone to how it is used, we found that uses for coordination and news each lead to increased conversations with strangers in public settings, while relational use detracted from them. The findings also reveal an interactive effect such that those who use mobile technology for news and frequently use it in public were more likely to engage with strangers in public. The discussion offers interpretation of the findings and directions for future research.