The influence of accuracy as a function of leader's bias: The role of trustworthiness in the psychology of procedural justice

被引:73
作者
De Cremer, D [1 ]
机构
[1] Maastricht Univ, Dept Expt Psychol, NL-6200 MD Maastricht, Netherlands
关键词
procedural justice; bias; accuracy; trustworthiness;
D O I
10.1177/0146167203256969
中图分类号
B84 [心理学];
学科分类号
04 ; 0402 ;
摘要
The present research examined the combined effect of accuracy of procedures and leader's bias on fairness judgments and the experience of positive emotions. The results of two studies showed that the strongest positive effects on both types of reactions were found when procedures were accurate and the leader was unbiased. In addition, accuracy of procedures only revealed an impact when the leader was perceived as unbiased rather than biased. Moreover, this interactive effect was found to be mediated, at least partly, by Perceptions of trustworthiness. These findings show that more research is needed on examining different types of procedural fairness, both as single and combined predictors of people's reactions.
引用
收藏
页码:293 / 304
页数:12
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