A methodology for ERP misfit analysis

被引:72
作者
Wu, Jen-Her [1 ]
Shin, Shin-Shing [2 ]
Heng, Michael S. H. [3 ]
机构
[1] Natl Sun Yat Sen Univ, Dept Informat Management, Kaohsiung 804, Taiwan
[2] Natl Taitung Univ, Dept Informat Sci & Management Syst, Taitung 950, Taiwan
[3] Natl Univ Singapore, Singapore 117548, Singapore
关键词
ERP; COTS; goal misfit; functional misfit; data misfit; output misfit; ERP selection;
D O I
10.1016/j.im.2007.09.001
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Commercial off-the-shelf ERP systems have been adopted by many large companies to support their inter- and intra-business processes. Midsize market firms are now also investing their use. However, research has indicated that about three quarters of attempted ERP projects are unsuccessful: a common problem encountered in adopting ERP software has been the issue of fit or alignment. This paper presents an ERP selection methodology, grounded in task-technology fits theory, for measuring, at a high-level, the misfit between ERP candidates and the enterprise's requirements ex-ante implementation. With this approach, organizations can more easily and systematically determine the locations of possible misfit and their degree of importance, thereby understanding the risk in their implementing an ERP. Our research thus contributes practical solutions to the problem of misfit analysis and ER-P package selection. (c) 2007 Elsevier B.V. All rights reserved.
引用
收藏
页码:666 / 680
页数:15
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