Supporting DSS Acceptability through a User-Centered Design Methodology: Experiences in Emergency Management

被引：5

作者：

Baroni, Pietro ^{[1
]}

Fogli, Daniela ^{[1
]}

Giacomin, Massimiliano ^{[1
]}

Guida, Giovanni ^{[1
]}

Provenza, Loredana Parasiliti ^{[1
]}

Rossi, Michele ^{[1
]}

Bohanec, Marko ^{[2
]}

Znidarsic, Martin ^{[2
]}

机构：

[1] Univ Brescia, Dipartimento Ingn Informaz, I-25123 Brescia, Italy

[2] Jozef Stefan Inst, Ljubljana, Slovenia

来源：

BRIDGING THE SOCIO-TECHNICAL GAP IN DECISION SUPPORT SYSTEMS: CHALLENGES FOR THE NEXT DECADE | 2010年 / 212卷

关键词：

User-centered design; decision support systems; requirement analysis; evaluation; socio-technical gap; emergency management;

D O I：

10.3233/978-1-60750-577-8-87

中图分类号：

TP18 [人工智能理论];

学科分类号：

081104 ; 0812 ; 0835 ; 1405 ;

摘要：

This paper presents a user-centered design methodology for Decision Support Systems (DSSs), which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end users in real work environments. The methodology has been experimented in two case studies in the field of health-related emergencies, namely earthquake and pandemic flu management. Methodology application and results are described with specific focus on the phases of requirement analysis and system evaluation.

引用

页码：87 / 98

页数：12

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