Exploring the relationship between a multidimensional and multifaceted burnout concept and self-rated performance

被引:60
作者
Demerouti, E
Verbeke, WJMI
Bakker, AB
机构
[1] Univ Utrecht, Dept Social & Org Psychol, NL-3508 TC Utrecht, Netherlands
[2] Erasmus Univ, Sch Econ, NL-3000 DR Rotterdam, Netherlands
关键词
burnout; in-role performance; extra-role performance; self-regulation;
D O I
10.1177/0149206304271602
中图分类号
F [经济];
学科分类号
02 ;
摘要
This study examines the relationship between burnout and performance among three samples of account managers. Using a multidimensional and multifaceted burnout instrument, the authors tried to uncover meaningful configurations based on the basic symptoms of burnout and the role members to whom these symptoms refer Subsequently, the authors explored how the revealed burnout configurations are related to in-role and extra-role performance. Cluster analysis resulted in five burnout configurations, including the burned-out group, the non-burned-out group, and three moderately burned-out groups. As predicted, the burnout configurations performed differently.
引用
收藏
页码:186 / 209
页数:24
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