Towards a practical method to validate decision support systems

被引:59
作者
Borenstein, D [1 ]
机构
[1] Univ Fed Rio Grande Sul, Escola Adm, BR-90040000 Porto Alegre, RS, Brazil
关键词
assessment; decision support systems; evaluation; validation;
D O I
10.1016/S0167-9236(98)00046-3
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
Validation is important to the decision-making success and to the continued use of a Decision Support System (DSS). Without proper validation, DSSs may cause costly errors. However, little is known about available effective methods to validate such computer-based systems. In this paper a new method to validate DSS is presented. The approach combines several validation methods developed to validate Operations Research/Management Science (OR/MS) models and expert systems validation frameworks to define a practical guidance for the validation stage of the DSS development. A case study illustrates the effectiveness of the developed method. (C) 1998 Elsevier Science B.V. All rights reserved.
引用
收藏
页码:227 / 239
页数:13
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