Digital transformation by SME entrepreneurs: A capability perspective

被引:826
作者
Li, Liang [1 ]
Su, Fang [2 ]
Zhang, Wei [3 ]
Mao, Ji-Ye [4 ]
机构
[1] Univ Int Business & Econ, Sch Informat Technol & Management, 10 Huixin Dongjie, Beijing 100029, Peoples R China
[2] Jinan Univ, Management Sch, 601 Huangpu Ave West, Guangzhou 510632, Guangdong, Peoples R China
[3] Univ Massachusetts, Coll Management, 100 Morrissey Blvd, Boston, MA 02215 USA
[4] Renmin Univ China, Sch Business, 59 Zhongguancun St, Beijing 100872, Peoples R China
基金
中国博士后科学基金; 中国国家自然科学基金;
关键词
digital entrepreneurship; digital platform; digital transformation; dynamic managerial capabilities; organizational capabilities; process model; ENABLED ORGANIZATIONAL TRANSFORMATION; E-COMMERCE; INFORMATION-TECHNOLOGY; DYNAMIC CAPABILITIES; BUSINESS TRANSFORMATION; PUBLIC-SECTOR; E-GOVERNMENT; ADOPTION; MANAGEMENT; INNOVATION;
D O I
10.1111/isj.12153
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This research investigates how entrepreneurs of small and medium enterprises (SMEs) with inadequate capabilities and limited resources drove digital transformation in their companies, a phenomenon that remains under-researched in the extant literature. We conduct qualitative research on digital transformation to cross-border e-commerce undergone by 7 SMEs on the Alibaba digital platform. We inductively derive a process model that aims to describe and explain how SME entrepreneurs, with support from the digital platform service provider, drive digital transformation through managerial cognition renewal, managerial social capital development, business team building, and organizational capability building. This model expands our understanding of both digital entrepreneurship and digital transformation. It also presents new insights into how digital platform service providers can help SMEs transform and compete.
引用
收藏
页码:1129 / 1157
页数:29
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