Hindsight bias, outcome knowledge and adaptive learning

被引:147
作者
Henriksen, K
Kaplan, H
机构
[1] Agcy Healthcare Res & Qual, Ctr Qual Improvement & Patient Safety, Rockville, MD 20850 USA
[2] Columbia Univ Coll Phys & Surg, New York, NY 10032 USA
来源
QUALITY & SAFETY IN HEALTH CARE | 2003年 / 12卷
关键词
D O I
10.1136/qhc.12.suppl_2.ii46
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
The ubiquitous nature of hindsight bias is a cause for concern for those engaged in investigations and retrospective analysis of medical error. Hindsight does not equal foresight. Investigations that are anchored to outcome knowledge run the risk of not capturing the complexities and uncertainties facing sharp end personnel and why their actions made sense at the time. Important lessons go unlearned if the exercise is simply to back track someone else's decision landmarks. Outcome knowledge can also bias our thinking on the quality of the processes that led to the outcome. This paper examines the influence of outcome knowledge in relation to reconstructive memory and legal testimony, ways for reducing the impact of outcome knowledge, and an adaptive learning framework that places hindsight bias in a broader context of rapid updating of knowledge.
引用
收藏
页码:II46 / II50
页数:5
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