Market extension and knowledge management strategies of knowledge-intensive business services

被引：26

作者：

Bettiol, Marco ^{[1
]}

Di Maria, Eleonora ^{[1
]}

Grandinetti, Roberto ^{[1
]}

机构：

[1] Univ Padua, Dept Econ & Management, I-35125 Padua, PD, Italy

来源：

KNOWLEDGE MANAGEMENT RESEARCH & PRACTICE | 2011年 / 9卷 / 04期

关键词：

knowledge-intensive business services; knowledge codification; personalization; knowledge production; network; market extension; INNOVATION SYSTEMS; SPATIAL PROXIMITY; SOCIAL-PRACTICE; PERFORMANCE; IMPACT; FIRMS; ORGANIZATION;

D O I：

10.1057/kmrp.2011.35

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

The paper aims at analysing the relationship between the market extension of Knowledge-Intensive Business Services (KIBS) and their knowledge management strategies. The literature emphasizes the strong relationship existing between KIBS and their customers in terms of innovation process and knowledge creation. We argue that the knowledge management strategies - in terms of knowledge codification, personalization, and knowledge creation - implemented by a KIBS is related to their geographical market extension. A quantitative approach is developed based on more than 150 Italian KIBS specializing in design and communication. The paper enriches the research framework concerning KIBS by emphasizing also the role of partners other than customers in KIBS' knowledge management strategies. Knowledge Management Research & Practice (2011) 9, 305-314. doi:10.1057/kmrp.2011.35

引用

页码：305 / 314

页数：10

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