Physicians' use of and attitudes toward electronic mail for patient communication

被引：66

作者：

Gaster, B ^{[1
]}

Knight, CL ^{[1
]}

DeWitt, DE ^{[1
]}

Sheffield, JVL ^{[1
]}

Assefi, NP ^{[1
]}

Buchwald, D ^{[1
]}

机构：

[1] Univ Washington, Dept Med, Seattle, WA USA

来源：

JOURNAL OF GENERAL INTERNAL MEDICINE | 2003年 / 18卷 / 05期

关键词：

e-mail; patient; communication; survey; confidentiality;

D O I：

10.1046/j.1525-1497.2003.20627.x

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

To assess physicians' use of and attitudes toward electronic mail (e-mail) for patient communication, we conducted a mail-in survey of physicians who see patients in outpatient clinics affiliated with a large academic medical center (N=283). Seventy-two percent of physicians reported using e-mail to communicate with patients, averaging 7.7 e-mails from patients per month. The lowest level of use was by community-based primary care physicians (odds ratio, 0.22; 95% confidence interval, 0.08 to 0.59). Those physicians who reported using e-mail with patients reported high satisfaction with its use. Although physicians were concerned about the confidentiality of e-mail, few discussed this issue with patients.

引用

页码：385 / 389

页数：5

共 16 条

[1]

*AM HLTH INF MAN A, 2000, J AHIMA, V71, pA72

[2]

*AM MED ASS, GUID PAT PHYS EL MAI

[3] Limiting factors on the transformative powers of e-mail in patient-physician relationships: A critical analysis [J].