Trust within organisations

被引:118
作者
Tyler, TR [1 ]
机构
[1] NYU, Dept Psychol, New York, NY 10003 USA
关键词
trust; organizations; society; organizational behaviour; co-operative organizations; relationship management;
D O I
10.1108/00483480310488333
中图分类号
F24 [劳动经济];
学科分类号
020106 ; 020207 ; 1202 ; 120202 ;
摘要
It has been recognised that there is importance of trust within organisations. There is also a recognised theme that trust must move beyond rational or calculative trust to various forms of social trust This paper makes clear the potential importance of social trust, and its value to emerging organisations. In the new era of faster, looser, more rapidly changing connections between people and groups, trust based on inferences about the motives, character and intentions of others is becoming more central to the ability of organisations to manage their dynamics efficiently and effectively and ensure their growth and survival.
引用
收藏
页码:556 / 568
页数:13
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