Effects of energy availability on immediate and delayed emotional reactions to work events

被引:154
作者
Zohar, D [1 ]
Tzischinski, O
Epstein, R
机构
[1] Technion Israel Inst Technol, Fac Management, Res Ctr Work Safety & Human Engn, IL-32000 Haifa, Israel
[2] Emek Yezreel Coll, Yezreel, Israel
关键词
D O I
10.1037/0021-9010.88.6.1082
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
This study focuses on daily work events as proximal stimuli for discrete emotional reactions and suggests that availability of energy resources required for coping with goal-disruptive events, or for capitalizing on new opportunities offered by goal-enhancing events, influences intensity of emotional reactions. Using experience-sampling methodology with a sample of hospital residents, it is shown that negative emotion and fatigue following disruptive events are intensified when only limited energy resources are available due to current workload. However, positive emotions, promoted by goal-enhancing events, are mitigated due to inability to capitalize on new opportunities or challenges. Aftereffects of work events reveal that the energizing effect of goal-enhancing events mitigates end-of-day fatigue and negative emotion on high-workload days, although the effect of disruptive events is diminished by the end of such days, apparently because of lesser conspicuity against a background of high workload. Theoretical and practical implications are discussed.
引用
收藏
页码:1082 / 1093
页数:12
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