Affective commitment to the organization: The contribution of perceived organizational support

被引:1207
作者
Rhoades, L [1 ]
Eisenberger, R [1 ]
Armeli, S [1 ]
机构
[1] Univ Delaware, Dept Psychol, Newark, DE 19716 USA
关键词
D O I
10.1037//0021-9010.86.5.825
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Three studies examined the interrelationships among work experiences, perceived organizational support (POS), affective commitment (AC), and employee turnover. Using a diverse sample of 367 employees drawn from a variety of organizations, Study I found that POS mediated positive associations of organizational rewards, procedural justice, and supervisor support with AC. Study 2 examined changes of POS and AC in retail employees over a 2-year span (N = 333) and a 3-year span (N = 226). POS was positively related to temporal changes in AC, suggesting that POS leads to AC. Study 3 found a negative relationship between POS and subsequent voluntary employee turnover that was mediated by AC in retail employees (N = 1,124) and in poultry- and feed-processing workers (N = 262). These results suggest that favorable work conditions operate via POS to increase AC, which, in turn, decreases employee withdrawal behavior.
引用
收藏
页码:825 / 836
页数:12
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