Methodological Issues in Scenario-Based Evaluation of Human-Robot Interaction

被引:15
作者
Xu, Qianli [1 ]
Ng, Jamie [1 ]
Tan, Odelia [1 ]
Huang, Zhiyong [1 ]
Tay, Benedict [2 ]
Park, Taezoon [2 ]
机构
[1] Agcy Sci Technol & Res, Inst Infocomm Res, Singapore 138632, Singapore
[2] Nanyang Technol Univ, Sch Mech & Aerosp Engn, Singapore 639798, Singapore
关键词
Human-robot interaction; Social robot; Context; Scenario-based design; User experience;
D O I
10.1007/s12369-014-0248-9
中图分类号
TP24 [机器人技术];
学科分类号
080202 ; 1405 ;
摘要
Scenarios have been widely used for evaluating human-robot interactions (HRIs). However, little has been reported on systematic utilization of different types of media for deploying HRI scenarios. This study investigates the methodological issues in scenario-based HRI evaluation, focusing on the effect of scenario media on user attitudes toward robots. Two experiments are designed to examine how scenario media may influence the elder adults' attitudes towards social robots. Different types of scenario media, including text, video, interactive video, and live interaction, were compared systematically with respect to established evaluation criteria. The results showed that the characteristics of scenario media influenced users' acceptance of robots and affected their attitudes. The outcome of the study helps designers to select scenario media for deploying contextual information of HRI.
引用
收藏
页码:279 / 291
页数:13
相关论文
共 54 条
[1]   THE THEORY OF PLANNED BEHAVIOR [J].
AJZEN, I .
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, 1991, 50 (02) :179-211
[2]  
Ajzen I., 1985, ACTION CONTROL COGNI, P11, DOI DOI 10.1007/978-3-642-69746-32
[3]  
[Anonymous], 2006, ROMAN 2006 15 IEEE I, DOI [DOI 10.1109/ROMAN.2006.314404, 10.1109/ROMAN.2006.314404]
[4]  
[Anonymous], 2007, INT J ADV ROBOTIC SY
[5]   The Benefits of Interactions with Physically Present Robots over Video-Displayed Agents [J].
Bainbridge, Wilma A. ;
Hart, Justin W. ;
Kim, Elizabeth S. ;
Scassellati, Brian .
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, 2011, 3 (01) :41-52
[6]   Review of Human Studies Methods in HRI and Recommendations [J].
Bethel, Cindy L. ;
Murphy, Robin R. .
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, 2010, 2 (04) :347-359
[7]   Acceptance of Healthcare Robots for the Older Population: Review and Future Directions [J].
Broadbent, E. ;
Stafford, R. ;
MacDonald, B. .
INTERNATIONAL JOURNAL OF SOCIAL ROBOTICS, 2009, 1 (04) :319-330
[8]   Attitudes towards health-care robots in a retirement village [J].
Broadbent, Elizabeth ;
Tamagawa, Rie ;
Patience, Anna ;
Knock, Brett ;
Kerse, Ngaire ;
Day, Karen ;
MacDonald, Bruce A. .
AUSTRALASIAN JOURNAL ON AGEING, 2012, 31 (02) :115-120
[9]  
Buxton B., 2007, Sketching User Experiences: Getting the Design Right and the Right Design
[10]  
Carroll J., 2000, Making Use: Scenario-based Design of Human-Computer Interactions