Examining the information and communication technologies enabling servitized manufacture

被引：35

作者：

Lightfoot, H. W. ^{[1
]}

Baines, T. ^{[2
]}

Smart, P. ^{[1
]}

机构：

[1] Cranfield Univ, Bedford, England

[2] Aston Univ, Aston Business Sch, Birmingham B4 7ET, W Midlands, England

来源：

PROCEEDINGS OF THE INSTITUTION OF MECHANICAL ENGINEERS PART B-JOURNAL OF ENGINEERING MANUFACTURE | 2011年 / 225卷 / B10期

关键词：

servitization; service delivery; ICT;

D O I：

10.1177/0954405411399019

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Services-led competitive strategies are critically important to Western manufacturers. This paper contributes to our basic knowledge of such strategies by examining the enabling information and communication technologies that successfully servitized manufacturers appear to be adopting. Although these are preliminary findings from a longer-term research programme, through this paper we seek to offer immediate assistance to manufacturers who wish to understand how they might exploit the servitization movement.

引用

页码：1964 / 1968

页数：5