未找到相关数据
The design of banking websites: Lessons from iterative design
被引：2
作者：
Brinck, T
[1
]
Gergle, D
[1
]
机构：
[1] Diamond Bullet Design, Ann Arbor, MI 48103 USA
来源：
3RD ASIA PACIFIC COMPUTER HUMAN INTERACTION, PROCEEDINGS
|
1998年
关键词：
World Wide Web;
internet;
usability testing;
multi-media;
animation;
prototyping;
D O I：
10.1109/APCHI.1998.704475
中图分类号：
TP18 [人工智能理论];
学科分类号：
081104 ;
0812 ;
0835 ;
1405 ;
摘要：
Iterative design is usually considered in the contest of prototyping, evaluating, and improving a single product, This paper reveals our design experiences working on three banking websites which had strong similarities, enabling us to carry many lessons over from one project to the next. We discuss our design rationale, the elaboration of our design process, and the results of our evaluations. Our approach with these websites has been to try new usability techniques with each project, and to incorporate successful techniques in every subsequent project. Through our experience with banking websites, we've developed guidelines for interactive graphic elements, navigation, and embedded multimedia. Our design process has also benefited primarily through: 1. providing usability training for our salespeople, 2, incorporating more effective mechanisms for customer feedback, and 3. conducting user testing.
引用
收藏
页码：386 / 391
页数：6
相关论文