Communication capability as an intrinsic determinant for information age

One of the prerequisites of the information society is advanced communication resources and skills made possible by new technology, services and infrastructure, and required of individuals and organisations alike. Approaching the subject through theoretical analysis as well as empirical study, this paper aims to answer questions concerning the required standards of communication capability and how such demands develop in the face of continually developing information technology. Areas discussed include the level of required skills and the penetration of modern technologies in Finland, one of the most advanced societies in the world in the use of information and communication technology. The indices used to describe these skills are also discussed. Finally, current developments pointing towards the information society are assessed from the viewpoint of marginalisation and future prospects. (C) 2001 Elsevier Science Ltd. All rights reserved.