An Integrative Model of the Role of Trust in Transactive Memory Development

被引：27

作者：

Ashleigh, Melanie ^{[1
]}

Prichard, Jane ^{[1
]}

机构：

[1] Univ Southampton, Sch Social Sci, Southampton SO17 1BJ, Hants, England

来源：

GROUP & ORGANIZATION MANAGEMENT | 2012年 / 37卷 / 01期

关键词：

transactive memory; trust; encoding cycles; knowledge sharing; VIRTUAL TEAM PERFORMANCE; PERCEIVED TRUSTWORTHINESS; PRODUCT DEVELOPMENT; DECISION-MAKING; MEDIATING ROLE; KNOWLEDGE; COOPERATION; LEADERSHIP; SYSTEMS; EXPERTISE;

D O I：

10.1177/1059601111428449

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

This article extends transactive memory (TM) theory as it is currently conceptualized. We propose a new integrative model of the relationship between transactive memory system (TMS) development and trust. By using the TM encoding cycle, the model proposes that trust acts as an antecedent of TMSs and that wider perceptions of team members' trustworthiness (benevolence and integrity) also affect the development and maintenance of effective TMSs in teams. Our conceptualization considers the effect of trust on both the knowledge structure and the transactive processes involved in TMSs. From our analysis, we provide a number of propositions and hypotheses relating to different stages of TMS development to be pursued by future research. Finally, we consider the managerial implications of our model.

引用

页码：5 / 35

页数：31

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