Social commerce-state-of-the-art and future research directions

被引:81
作者
Baethge, Catherine [1 ]
Klier, Julia [1 ]
Klier, Mathias [2 ]
机构
[1] Univ Regensburg, Dept Management Informat Syst, Regensburg, Germany
[2] Univ Ulm, Inst Technol & Proc Management, Helmholtzstr 22, D-89081 Ulm, Germany
关键词
Social commerce; Electronic commerce; Social media; Literature review; ONLINE BRAND COMMUNITIES; B2C E-COMMERCE; VIRTUAL WORLDS; PURCHASE INTENTIONS; PRIVACY DISCLOSURE; PREDICTING USERS; WEB; 2.0; MEDIA; FRAMEWORK; NETWORKS;
D O I
10.1007/s12525-016-0225-2
中图分类号
F [经济];
学科分类号
02 ;
摘要
In recent years, social commerce evolved into an emerging phenomenon of global interest for marketers, businesses, and researchers alike. In light of this development, it is not surprising that the number of publications focusing on this phenomenon at the interplay of electronic commerce and social media has been rising substantially. The goal of this paper is to provide a structured overview of social commerce research by means of a structured literature review. Based on our literature search between 2007 and 2014 resulting in 116 published papers, we carve out and assess the knowledge and the research areas that have been predominantly addressed by the Information Systems, Electronic Commerce, and Marketing research community so far. By providing a research agenda, we hope that our results will stimulate and guide future research in this exciting field.
引用
收藏
页码:269 / 290
页数:22
相关论文
共 145 条
[1]  
Adamopoulos P., 2014, P 35 INT C INF SYST, P1
[2]   The influence of C2C communications in online brand communities on customer purchase behavior [J].
Adjei, Mavis T. ;
Noble, Stephanie M. ;
Noble, Charles H. .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 2010, 38 (05) :634-653
[3]  
Afrasiabi RadA., 2011, Journal of Information Systems Applied Research, V4, P63
[4]   Influencing customer's purchase intentions through firm participation in online consumer communities [J].
Albert, Leslie Jordan ;
Aggarwal, Nitin ;
Hill, Timothy R. .
ELECTRONIC MARKETS, 2014, 24 (04) :285-295
[5]   Can the Media Richness of a Privacy Disclosure Enhance Outcome? A Multifaceted View of Trust in Rich Media Environments [J].
Aljukhadar, Muhammad ;
Senecal, Sylvain ;
Ouellette, Denis .
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, 2010, 14 (04) :103-126
[6]   The rise of customer-oriented banking - electronic markets are paving the way for change in the financial industry [J].
Alt, Rainer ;
Puschmann, Thomas .
ELECTRONIC MARKETS, 2012, 22 (04) :203-215
[7]   Harnessing the Influence of Social Proof in Online Shopping: The Effect of Electronic Word of Mouth on Sales of Digital Microproducts [J].
Amblee, Naveen ;
Bui, Tung .
INTERNATIONAL JOURNAL OF ELECTRONIC COMMERCE, 2011, 16 (02) :91-113
[8]  
Anderson P., 2007, JISC Technology and Standards Watch report, P2
[9]  
[Anonymous], P 35 INT C INF SYST
[10]  
[Anonymous], 2014, P 35 INT C INF SYST