A Delphi study of knowledge management systems: Scope and requirements

被引：122

作者：

Nevo, Dorit

Chan, Yolande E.

机构：

[1] York Univ, Schulich Sch Business, Toronto, ON M3J 1P3, Canada

[2] Queens Univ, Queens Sch Business, Kingston, ON K7L 3N6, Canada

来源：

INFORMATION & MANAGEMENT | 2007年 / 44卷 / 06期

关键词：

knowledge management systems; knowledge-based view; Delphi methodology; interviews;

D O I：

10.1016/j.im.2007.06.001

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

We empirically explored the roles and scope of knowledge management systems in organizations. Building on a knowledge-based view of the firm. we hypothesized and empirically tested our belief that more integration is needed between technologies intended to support knowledge and those supporting business operations. Findings from a Delphi study and in-depth interviews illustrated this and led us to suggest a revised approach to developing organizational knowledge management systems. (C) 2007 Elsevier B.V. All rights reserved.

引用

页码：583 / 597

页数：15

共 40 条

[1] Review:: Knowledge management and knowledge management systems:: Conceptual foundations and research issues [J].