THE IMPACT OF DIVERSITY AND EQUALITY MANAGEMENT ON FIRM PERFORMANCE: BEYOND HIGH PERFORMANCE WORK SYSTEMS

被引：153

作者：

Armstrong, Claire ^{[1
,2
]}

Flood, Patrick C. ^{[3
,4
,5
]}

Guthrie, James P. ^{[6
]}

Liu, Wenchuan ^{[7
]}

MacCurtain, Sarah ^{[2
]}

Mkamwa, Thadeus

机构：

[1] Univ Limerick, Fac Educ & Hlth Sci, Dept Occupat Therapy, Limerick, Ireland

[2] Univ Limerick, Strateg Healthcare Management Res Grp, Limerick, Ireland

[3] Dublin City Univ, Dublin 9, Ireland

[4] Northeastern Univ, Shenyang, Peoples R China

[5] Univ Cambridge, Judge Business Sch, Cambridge CB2 1TN, England

[6] Univ Kansas, Sch Business, Lawrence, KS 66045 USA

[7] Capital Univ Econ & Business, Beijing, Peoples R China

来源：

HUMAN RESOURCE MANAGEMENT | 2010年 / 49卷 / 06期

关键词：

diversity and equality management; high performance work system; labor productivity; workforce innovation; voluntary turnover; firm-level performance; HUMAN-RESOURCE MANAGEMENT; MANUFACTURING PERFORMANCE; BUSINESS PERFORMANCE; PRODUCTIVITY; TURNOVER; TEAM; DEMOGRAPHY;

D O I：

10.1002/hrm.20391

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

This article demonstrates that a diversity and equality management system (DEMS) contributes to firm performance beyond the effects of a traditional high-performance work system (HPWS), which consists of bundles of work practices and policies used extensively in high-performing firms A DEMS typically includes diversity training and monitoring recruitment, pay, and promotion across minority or other disadvantaged groups Our analysis of quantitative data from service and manufacturing organizations in Ireland confirms that HPWS practices are associated with positive business performance and finds specifically that DEMS practices are positively associated with higher labor productivity and workforce innovation and lower voluntary employee turnover (C) 2010 Wiley Periodicals, Inc

引用

页码：977 / 998

页数：22

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