Conceptual Issues in Services Offshoring Research: A Multidisciplinary Review

被引:54
作者
Bunyaratavej, Kraiwinee [2 ]
Doh, Jonathan [1 ]
Hahn, Eugene D. [3 ]
Lewin, Arie Y. [4 ]
Massini, Silvia [5 ]
机构
[1] Villanova Univ, Villanova, PA 19085 USA
[2] Wesley Coll, MBNA Sch Business & Accounting, Dover, DE USA
[3] Salisbury Univ, Franklin P Perdue Sch Business, Salisbury, MD USA
[4] Duke Univ, Fuqua Sch Business, Durham, NC 27706 USA
[5] Univ Manchester, Manchester Business Sch, Manchester M13 9PL, Lancs, England
关键词
conceptual; offshoring; services; RESEARCH-AND-DEVELOPMENT; INTERNATIONAL-BUSINESS RESEARCH; TRANSACTION-COST; KNOWLEDGE TRANSFER; CALL CENTER; COMPETITIVE ADVANTAGE; PRODUCTION NETWORKS; TECHNOLOGY; PERSPECTIVE; LOCATION;
D O I
10.1177/1059601110390996
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
Offshoring has emerged as an important economic and social phenomenon that has generated intense interest from practitioners, the popular media, and policy makers. In addition, there is a nascent but rich research literature on offshoring developing in management, international business (IB), and related fields. In this review, we survey and integrate offshoring literature from several disciplines and draw implications of this review for management and IB research. We conclude that offshoring may challenge some aspects of established management and IB theory or require revision and/or modification of those theories. We adopt a multilevel coevolutionary perspective as one potential integrative approach to offshoring research and identify important future areas for further enrichment of this emerging area.
引用
收藏
页码:70 / 102
页数:33
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