The effect of store name, brand name and price discounts on consumers' evaluations and purchase intentions

被引:721
作者
Grewal, D [1 ]
Krishnan, R
Baker, J
Borin, N
机构
[1] Univ Miami, Dept Mkt, Coral Gables, FL 33124 USA
[2] Calif Polytech Inst & State Univ, Dept Mkt, San Luis Obispo, CA USA
[3] Univ Texas, Arlington, TX 76019 USA
关键词
D O I
10.1016/S0022-4359(99)80099-2
中图分类号
F [经济];
学科分类号
02 ;
摘要
This paper develops and tests a conceptual model of the effects of store name, brand names and price discounts on consumers' evaluations (store image, brand quality perceptions, internal reference prices, and value perceptions) and purchase intentions. The moderating effects of consumer knowledge and prior ownership on the proposed relationships in the model are also explored. A store's perceived image is influenced by the store name and the quality of merchandise it carries. Results also indicate that internal reference price is influenced by price discounts, brand name, and a brand's perceived quality. The influence of price discounts on a brand's perceived quality was minimal. Price discounts, internal reference price, and brand's perceived quality exerted significant influence on perceived value. Perceived value and store image, in turn, positively, influenced purchased intentions. High knowledge respondents are more influenced by brand name, while low knowledge respondents are more influenced by price discounts. Low knowledge consumers are also swayed by stare name and brand name.
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页码:331 / 352
页数:22
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