Analyzing user-perceived dependability and performance characteristics of voting algorithms for managing replicated data

User-perceived dependability and performance metrics are very different from conventional ones in that the dependability and performance properties must be assessed from the perspective of users accessing the system. In this paper, we develop techniques based on stochastic Petri nets (SPN) to analyze user-perceived dependability and performance properties of quorum-based algorithms for managing replicated data. A feature of the techniques developed in the paper is that no assumption is made regarding the interconnection topology, the number of replicas, or the quorum definition used by the replicated system, thus making it applicable to a wide class of quorum-based algorithms. We illustrate this technique by comparing conventional and user-perceived metrics in majority voting algorithms. Our analysis shows that when the user-perceiveness is taken into consideration, the effect of increasing the network connectivity and number of replicas on the availability and dependability properties perceived by users is very different from that under conventional metrics. Thus, unlike conventional metrics, user-perceived metrics allow a tradeoff to be exploited between the hardware invested, i.e., higher network connectivity and number of replicas, and the performance and dependability properties perceived by users.