When News Meets the Audience: How Audience Feedback Online Affects News Production and Consumption

被引:138
作者
Lee, Eun-Ju [1 ]
Tandoc, Edson C., Jr. [2 ]
机构
[1] Seoul Natl Univ, Dept Commun, Seoul, South Korea
[2] Nanyang Technol Univ, Wee Kim Wee Sch Commun & Informat, Singapore, Singapore
关键词
Audience Feedback; News Consumption; News Production; Participatory Journalism; User Comments; WEB ANALYTICS; MEDIA; INTERACTIVITY; JOURNALISTS; METRICS;
D O I
10.1111/hcre.12123
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Innovations in communication technology have changed the way news is produced and consumed. Various digital platforms, ranging from news websites to social media sites to personal blogs, have enabled news users to indicate how much they like the news they have read, to share it with others, and to leave comments. News users'mouse clicks are automatically recorded and aggregated by computational systems and made publicly visible (e.g., "Most Read Articles"). This essay reviews the ever-growing research on how audience feedback online, a hybrid form of interpersonal and mass communication, alters various stages of news production and influences the way people select, process, and make sense of the news. Future research agendas are proposed.
引用
收藏
页码:436 / 449
页数:14
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