Open source software: A community of altruists

To learn about what drives people to devote their time and expertise to creating and supporting free/open source software, a survey with Likert-scaled items measuring different types of motivations was sent to contributors of several open source projects. Open-ended comments were used to illustrate the Likert-scaled items and open-ended questions allowed respondents to express their reasons for participating in these open source communities. Results indicate that the open source contributors (n = 110, 38 paid to work on OSS projects and 72 volunteers) are motivated primarily by a sense of altruism as well as the desire to create and learn. Payment did not significantly impact the reasons for contributing to OSS projects. The comments and open-ended questions validated the findings and indicated that building a "Utopian" community - the desire to help for the greater good worldwide - is one of the most important motivators. Also, respondents revealed that they join and persist as members of open source communities because they enjoy the freedom to create and share free software, tools and knowledge with others inside and outside the community. (C) 2010 Elsevier Ltd. All rights reserved.