Fodina: A robust and flexible heuristic process discovery technique

In this paper, we present Fodina, a process discovery technique with a strong focus on robustness and flexibility. To do so, we improve upon and extend an existing process discovery algorithm, namely Heuristics Miner. We have identified several drawbacks which impact the reliability of existing heuristic-based process discovery techniques and therefore propose a new algorithm which is shown to be better performing in terms of process model quality, adds the ability to mine duplicate tasks, and allows for flexible configuration options. (C) 2017 Elsevier B.V. All rights reserved.