Adoption of ICT in a government organization in a developing country: An empirical study

被引：256

作者：

Gupta, Babita ^{[1
]}

Dasgupta, Subhasish ^{[2
]}

Gupta, Atul ^{[3
]}

机构：

[1] Calif State Univ Monterey Bay, Sch Business, Seaside, CA 93955 USA

[2] George Washington Univ, Informat Syst & Technol Management Dept, Sch Business, Washington, DC 20052 USA

[3] OIO PCCF, Agartala 799006, Tripura W, India

来源：

JOURNAL OF STRATEGIC INFORMATION SYSTEMS | 2008年 / 17卷 / 02期

关键词：

information and communication technology adoption; eGovernment; UTAUT model; developing country; India;

D O I：

10.1016/j.jsis.2007.12.004

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

eGovernment initiatives all over the world endeavor to integrate Information and Communication Technologies (ICT) to transform delivery of government services to their stakeholders by improving quality of services, accountability and efficiency. In this study we explore adoption of ICT to enhance government-to-employee interactions in a government organization in a developing country. We examine this adoption behavior by utilizing the Unified Theory of Acceptance and Use of Technology (UTAUT) that provides an integrative view of user acceptance. We found that performance and effort expectancy, social influence and facilitating conditions all positively impact the use of the ICT. We did not find a significant moderating effect of gender on these relationships. (C) 2008 Elsevier B.V. All rights reserved.

引用

页码：140 / 154

页数：15

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