Self-Disclosure Behavior on Social Networking Web Sites

被引:56
作者
Loiacono, Eleanor T. [1 ]
机构
[1] Worcester Polytech Inst, Foisie Sch Business, Worcester, MA 01609 USA
关键词
Online self-disclosure; personality traits; risk; social exchange theory; social network sites; social networks; ELECTRONIC COMMERCE; TECHNOLOGY ACCEPTANCE; PERSONALITY-TRAITS; 5-FACTOR MODEL; INTERNET USE; TRUST; INFORMATION; RISK; EXTROVERSION; NEUROTICISM;
D O I
10.1080/10864415.2015.979479
中图分类号
F [经济];
学科分类号
02 ;
摘要
The pervasiveness of social networking has sparked many researchers and practitioners' interest in the individuals' behavior on these networks. This paper investigates specifically the willingness of people to disclose personal information on a social networking site (SNS). Founded on social exchange theory (SET), the proposed model includes the Big Five personality traits of openness to experience, neuroticism, agreeableness, extraversion, and conscientiousness. The results reveal that perceived risk and perceived benefits, as well as extraversion, agreeableness, and neuroticism, have a strong impact on a person's decision to self-disclose. The contributions to theory are an expanded SET model with greater explanatory power and a better understanding of the uniqueness of SNSs compared to other information systems. The results offer practical insights. Personality traits are significant contributors to people's attitudes, and thus managers and marketers need to consider them in situations when self-disclosing of information is critical to the organization's success, such as with SNSs.
引用
收藏
页码:66 / 94
页数:29
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