Paper-based versus computer-based assessment: is workload another test mode effect?

The key factors that influence paper-based and computer-based assessment of the academic performance of university students were discussed. The influences were classified as test mode effects. On an identical multiple-choice test, it was found that the group undertaking the assessment on computer outperformed the paper-based test group. The higher-attaining students benefited most from the computer-based assessment. The amount of cognitive workload associated with paper-based and computer-based tasks was another important factor which affected the mode of presentation.