New product development by eliciting user experience and aspirations

被引:56
作者
Bruseberg, A [1 ]
McDonagh-Philp, D [1 ]
机构
[1] Univ Loughborough, Dept Design & Technol, Loughborough LE11 3TU, Leics, England
关键词
industrial design; focus groups; user-centred design; design research;
D O I
10.1006/ijhc.2001.0479
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Industrial design training is embracing the need for designers to elicit user needs in order to support the development of successful new products. This paper highlights the collaboration of an ergonomist and two industrial designers in the development of a range of mainstream domestic consumer products. It documents the experiences gained in applying and adapting focus group techniques to inform the designing process directly, and illustrates how a variety of techniques (e.g. product handling and product personality profiling) can be incorporated to elicit user needs, aspirations and emotions. (C) 2001 Academic Press.
引用
收藏
页码:435 / 452
页数:18
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