Comparing line and HR executives' perceptions of HR effectiveness: Services, roles, and contributions

被引：74

作者：

Wright, PM ^{[1
]}

McMahan, GC

Snell, SA

Gerhart, B

机构：

[1] Cornell Univ, HR Studies Dept, Ithaca, NY 14853 USA

[2] Cornell Univ, Sch ILR, Ithaca, NY 14853 USA

[3] Penn State Univ, Smeal Coll business Adm, University Pk, PA 16802 USA

[4] Univ Wisconsin, Sch Business, Madison, WI 53706 USA

来源：

HUMAN RESOURCE MANAGEMENT | 2001年 / 40卷 / 02期

关键词：

D O I：

10.1002/hrm.1002

中图分类号：

B849 [应用心理学];

学科分类号：

040203 ;

摘要：

This study compares HR and line executives' evaluations of the effectiveness of the HR function in terms of its service delivery, roles, and contributions to the firm. Survey responses from 44 HR and 59 line executives from 14 companies indicated that (a) HR executives consistently rated the functions' effectiveness higher than did line executives, and (b) the greatest differences were observed on the more important and/or strategic aspects of HR. Implications for improving HR effectiveness are discussed. (C) 2001 John Wiley & Sons, Inc.

引用

页码：111 / 123

页数：13

共 33 条

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