The cultural work of microwork

被引:207
作者
Irani, Lilly [1 ]
机构
[1] Univ Calif San Diego, Commun, La Jolla, CA 92093 USA
基金
美国国家科学基金会;
关键词
Cloud computing; crowdsourcing; entrepreneurialism; gender; infrastructure; invisible work; labor; peer production; subjectivities; COMPUTERS;
D O I
10.1177/1461444813511926
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
Crowdsourcing systems do more than get information work done. This paper argues that microwork systems produce the difference between innovative laborers and menial laborers, ameliorating resulting tensions in new media production cultures in turn. This paper focuses on Amazon Mechanical Turk (AMT) as an emblematic case of microwork crowdsourcing. Ethical research on crowdsourcing has focused on questions of worker fairness and microlabor alienation. This paper focuses on the cultural work of AMT's mediations: divisions of labor and software interfaces. This paper draws from infrastructure studies and feminist science and technology studies to examine Amazon Mechanical Turk labor practice, its methods of worker control, and the kinds of users it produces.
引用
收藏
页码:720 / 739
页数:20
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