The consultants' offensive: reengineering - from fad to technique

Business process reengineering has tended to be seen as a management fashion ann the brainchild of the gurus who popularised if. Yet this overlooks the role of consultants in the spread of BPR and the system itself as a specific technique Of change management. In fact BPR played it significant role in the push for new business in management consultancy ann has become integral to an armoury of consultant tools. This article explores reengineering as a consultancy solution in the context of the external expert's distinctive claims on knowledge, and argues that this approach reveals new insights new both reengineering and the consultancy process.