Cost efficiency, production and value-added models in the analysis of bank branch performance

被引：43

作者：

Camanho, AS ^{[1
]}

Dyson, RG

机构：

[1] Univ Warwick, Warwick Business Sch, Coventry CV4 7AL, W Midlands, England

[2] Univ Porto, P-4100 Oporto, Portugal

来源：

JOURNAL OF THE OPERATIONAL RESEARCH SOCIETY | 2005年 / 56卷 / 05期

关键词：

data envelopment analysis; banking; cost efficiency; production; intermediation and value-added approaches;

D O I：

10.1057/palgrave.jors.2601839

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper develops a framework for performance appraisal in the context of a bank branch network. A data envelopment analysis model is advocated that can identify both input and output inefficiencies from a cost minimization perspective. The model is then applied to the analysis of a bank branch network and the production and value-added approaches are deployed jointly to give a comprehensive assessment of bank branch efficiency. The sources of underperformance are identified and their managerial implications are explored.

引用

页码：483 / 494

页数：12

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