Colors and cultures: Exploring the effects of mall decor on consumer perceptions

被引:148
作者
Chebat, Jean-Charles
Morrin, Maureen
机构
[1] HEC Montreal, Montreal, PQ H2T 3A7, Canada
[2] Rutgers State Univ, Sch Business, Camden, NJ 08102 USA
关键词
consumer; decor; color; subculture;
D O I
10.1016/j.jbusres.2006.11.003
中图分类号
F [经济];
学科分类号
02 [经济学];
摘要
A field study (n = 587) explores the effects of warm versus cool color mall decors on shopper perceptions by subculture. French-Canadians had higher perceptions of product quality when the mall exhibited a warm color decor. In contrast, Anglo-Canadians had higher perceptions of product quality when the mall exhibited a cool color decor. The analysis indicates that the perceptual enhancements were mediated largely by cognitive rather than affective mechanisms. (C) 2006 Elsevier Inc. All rights reserved.
引用
收藏
页码:189 / 196
页数:8
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