Automation, interaction, complexity, and failure: A case study

被引：27

作者：

Wears, Robert L.

Cook, Richard I.

Perry, Shawna J.

机构：

[1] Univ Florida, Dept Emergency Med, Jacksonville, FL USA

[2] Univ London Imperial Coll Sci Technol & Med, Clin Safety Res Unit, London W2 1NY, England

[3] Univ Chicago, Cognit Technol Lab, Chicago, IL 60637 USA

来源：

RELIABILITY ENGINEERING & SYSTEM SAFETY | 2006年 / 91卷 / 12期

关键词：

health care; accidents; emergent properties; interactive complexity;

D O I：

10.1016/j.ress.2006.01.009

中图分类号：

T [工业技术];

学科分类号：

08 ;

摘要：

Although proponents of advanced information technology argue that automation can improve the reliability of health care delivery, the results of introducing new technology into complex systems are mixed. The complexity of the health care workplace creates vulnerabilities and problems for system designers. In particular, some forms of failure emerge from the interactions of independently designed and implemented components. We present a case study of such an emergent, unforeseen failure and use it to illustrate some of the problems facing designers of applications in health care. (C) 2006 Elsevier Ltd. All rights reserved.

引用

页码：1494 / 1501

页数：8

共 13 条

[1]

BUYS JR, EVENTS CAUSAL FACTOR

[2]

*CERT COORD CTR, DEN SERV ATT

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