Persuasion in recommender systems

被引:90
作者
Gretzel, Ulrike [1 ]
Fesenmaier, Daniel R.
机构
[1] Texas A&M Univ, Dept Recreat Pk & Tourism Sci, College Stn, TX 77843 USA
[2] Texas A&M Univ, Lab Intelligent Syst Tourism, College Stn, TX 77843 USA
[3] Temple Univ, Sch Tourism & Hospital Management, Philadelphia, PA 19122 USA
[4] Temple Univ, Natl Lab Tourism & eCommerce, Philadelphia, PA 19122 USA
关键词
effort; persuasion; preference elicitation; recommender systems; transparency;
D O I
10.2753/JEC1086-4415110204
中图分类号
F [经济];
学科分类号
02 ;
摘要
Recommender systems persuade as well as recommend. This study investigated some factors that influence the perceived fit of the recommendations a system provides and user perceptions of the preference-elicitation process. The findings indicate that the relevance, transparency, duration, and required effort of the elicitation process are important cues for value, which in turn influences the user's enjoyment of the process and the perceived fit of the recommendation with the user's preferences.
引用
收藏
页码:81 / 100
页数:20
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