Abusive supervision and subordinates' organizational citizenship behavior

被引:570
作者
Zellars, KL [1 ]
Tepper, BJ
Duffy, MK
机构
[1] Univ N Carolina, Belk Coll Business Adm, Dept Management, Charlotte, NC 28223 USA
[2] Univ Kentucky, Dept Management, Lexington, KY 40506 USA
关键词
D O I
10.1037//0021-9010.87.6.1068
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
The relationship between subordinates' perceptions of abusive supervision and supervisors' evaluations of subordinates' organizational citizenship behavior (OCB) was explored among a sample of 373 Air National Guard members and their military supervisors. As predicted, the relationship between abusive supervision and subordinates' OCB was stronger among subordinates who defined OCB as extra-role behavior (compared with those defining OCB as in-role behavior), and this effect was fully mediated by the interactive effect of procedural justice and OCB role definitions. The study's implications for theory and research are discussed, its limitations are identified, and directions for future research are suggested.
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页码:1068 / 1076
页数:9
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