A psychological empowerment approach to online knowledge sharing

被引：71

作者：

Kang, Youn Jung ^{[1
]}

Lee, Jin Young ^{[2
]}

Kim, Hee-Woog ^{[3
]}

机构：

[1] Yonsei Univ, Grad Sch Informat, Seoul, South Korea

[2] Samsung SDS, Seoul, South Korea

[3] Yonsei Univ, Grad Sch Informat, 50 Yonsei Ro, Seoul 120749, South Korea

来源：

COMPUTERS IN HUMAN BEHAVIOR | 2017年 / 74卷

基金：

新加坡国家研究基金会;

关键词：

Job characteristics theory; Knowledge management system; KMS user empowerment; Knowledge sharing; Proactivity; Psychology empowerment theory; BEHAVIORAL INTENTION FORMATION; VIRTUAL COMMUNITIES; SELF-EFFICACY; INFORMATION-EXCHANGE; USER ACCEPTANCE; INTERACTIONAL PERSPECTIVE; CONSUMER EMPOWERMENT; INTRINSIC MOTIVATION; SOCIAL DILEMMA; MEDIATING ROLE;

D O I：

10.1016/j.chb.2017.04.039

中图分类号：

B84 [心理学];

学科分类号：

04 ; 0402 ;

摘要：

The success of a knowledge management system (KMS) depends on knowledge sharing. Previous research has claimed that motivational factors can facilitate successful knowledge sharing as a proactive behavior. However, little research has examined what motivators lead to proactive knowledge sharing. By integrating a psychological empowerment perspective with job characteristics theory, this study examines the role of KMS user empowerment, as a specific type of psychological empowerment, in motivating this proactivity to explain employee knowledge-sharing behavior (i.e., contribution and seeking). The findings explain that ICMS user empowerment is significantly associated with knowledge sharing, and the work environment (job significance, job autonomy, ease of KMS use, and KMS usefulness) enhances KMS user empowerment. This study contributes to KM research by introducing the concept of KMS user empowerment and demonstrating its role in regulating the proactive knowledge sharing. It also helps managers to promote knowledge sharing among employees in the context of KMS use. (C) 2017 Elsevier Ltd. All rights reserved.

引用

页码：175 / 187

页数：13

共 101 条

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