The application of total quality management to the public sector

被引:5
作者
Younis, T
Bailey, SJ
Davidson, C
机构
关键词
D O I
10.1177/002085239606200306
中图分类号
C93 [管理学]; D035 [国家行政管理]; D523 [行政管理]; D63 [国家行政管理];
学科分类号
12 ; 1201 ; 1202 ; 120202 ; 1204 ; 120401 ;
摘要
[No abstract available]
引用
收藏
页码:369 / 382
页数:14
相关论文
共 47 条
[1]  
*ACC COMM, 1995, PERF INF SCOTT COUNC
[2]  
Allen M., 1988, GOALS U
[3]  
[Anonymous], PUBLIC ADM, DOI DOI 10.1177/095207679300800202
[4]  
[Anonymous], ADM SERV PUBL CLIENT
[5]  
*AUD COMM, 1995, LOC AUTH PERF IND, V2
[6]  
*AUD COMM, 1995, LOC AUTH PERF IND, V1
[7]  
*AUD COMM, 1993, PUTT QUAL MAP MEAS A
[8]  
Audit Commission, 1995, LOC AUTH PERF IND, V3
[9]  
Bailey S. J., 1995, PUBLIC SECTOR EC THE
[10]  
BROWN P, 1992, INT REV ADM SCI, V58, P201