Artificial Intelligence (AI): Multidisciplinary perspectives on emerging challenges, opportunities, and agenda for research, practice and policy

被引:1303
作者
Dwivedi, Yogesh K. [1 ]
Hughes, Laurie [1 ]
Ismagilova, Elvira [2 ]
Aarts, Gert [3 ]
Coombs, Crispin [4 ]
Crick, Tom [5 ]
Duan, Yanqing [6 ]
Dwivedi, Rohita [7 ]
Edwards, John [8 ]
Eirug, Aled [9 ]
Galanos, Vassilis [10 ]
Ilavarasan, P. Vigneswara [11 ]
Janssen, Marijn [12 ]
Jones, Paul [13 ]
Kar, Arpan Kumar [11 ]
Kizgin, Hatice [2 ]
Kronemann, Bianca [13 ]
Lal, Banita [6 ]
Lucini, Biagio [14 ]
Medaglia, Rony [15 ]
Le Meunier-FitzHugh, Kenneth [16 ]
Le Meunier-FitzHugh, Leslie Caroline [16 ]
Misra, Santosh [17 ]
Mogaji, Emmanuel [18 ]
Sharma, Sujeet Kumar [19 ]
Singh, Jang Bahadur [19 ]
Raghavan, Vishnupriya [20 ]
Raman, Ramakrishnan [21 ]
Rana, Nripendra P. [2 ]
Samothrakis, Spyridon [22 ]
Spencer, Jak [23 ]
Tamilmani, Kuttimani [2 ]
Tubadji, Annie [24 ]
Walton, Paul [25 ]
Williams, Michael D. [26 ]
机构
[1] Swansea Univ, Emerging Markets Res Ctr EMaRC, Sch Management, Swansea, W Glam, Wales
[2] Univ Bradford, Sch Management, Int Business Mkt & Branding Res Ctr, Bradford, W Yorkshire, England
[3] Swansea Univ, Coll Sci, Dept Phys, Swansea, W Glam, Wales
[4] Loughborough Univ, Sch Business & Econ, Loughborough, Leics, England
[5] Swansea Univ, Sch Educ, Swansea, W Glam, Wales
[6] Univ Bedfordshire, Business & Management Res Inst, Luton, Beds, England
[7] Prin LN Welingkar Inst Management Dev & Res, Mumbai, Maharashtra, India
[8] Aston Business Sch, Operat & Informat Management Dept, Birmingham, W Midlands, England
[9] Swansea Univ, Morgan Acad, Sch Management, Swansea, W Glam, Wales
[10] Univ Edinburgh, Sch Social & Polit Sci, Edinburgh, Midlothian, Scotland
[11] Indian Inst Technol, Dept Management Studies, Delhi, India
[12] Delft Univ Technol, Informat & Commun Technol Sect, Fac Technol Policy & Management, Delft, Netherlands
[13] Swansea Univ, Sch Management, Swansea, W Glam, Wales
[14] Swansea Univ, Computat Foundry, Dept Math, Swansea, W Glam, Wales
[15] Copenhagen Business Sch, Dept Digitalizat, Copenhagen, Denmark
[16] Univ East Anglia, Norwich Business Sch, Norwich, Norfolk, England
[17] Govt Tamil Nadu, E Governance, Chennai, Tamil Nadu, India
[18] Univ Greenwich, Dept Mkt Events & Tourism, London, England
[19] Indian Inst Management Tiruchirappalli, Informat Syst Area, Sooriyur, India
[20] Manipal Global Educ Serv, Bangalore, Karnataka, India
[21] Pune & Symbiosis Int Deemed Univ, Symbiosis Inst Business Management, Pune, Maharashtra, India
[22] Univ Essex, Inst Analyt & Data Sci, Colchester, Essex, England
[23] Urban Scale Intervent, Belfast, Antrim, North Ireland
[24] Univ West England, Econ Dept, Bristol, Avon, England
[25] Capgemini UK Ltd, London, England
[26] Swansea Univ, Sch Management, Swansea I Lab, Innovat Lab, Swansea, W Glam, Wales
关键词
Artificial intelligence; AI; Cognitive computing; Expert systems; Machine learning; Research agenda; INFORMATION-SYSTEMS; BIG DATA; SOCIAL MEDIA; ABSORPTIVE-CAPACITY; PRIVACY CONCERNS; DECISION-MAKING; PUBLIC-HEALTH; DATA QUALITY; INDUSTRY; 4.0; BLACK-BOX;
D O I
10.1016/j.ijinfomgt.2019.08.002
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
As far back as the industrial revolution, significant development in technical innovation has succeeded in transforming numerous manual tasks and processes that had been in existence for decades where humans had reached the limits of physical capacity. Artificial Intelligence (AI) offers this same transformative potential for the augmentation and potential replacement of human tasks and activities within a wide range of industrial, intellectual and social applications. The pace of change for this new AI technological age is staggering, with new breakthroughs in algorithmic machine learning and autonomous decision-making, engendering new opportunities for continued innovation. The impact of AI could be significant, with industries ranging from: finance, healthcare, manufacturing, retail, supply chain, logistics and utilities, all potentially disrupted by the onset of AI technologies. The study brings together the collective insight from a number of leading expert contributors to highlight the significant opportunities, realistic assessment of impact, challenges and potential research agenda posed by the rapid emergence of AI within a number of domains: business and management, government, public sector, and science and technology. This research offers significant and timely insight to AI technology and its impact on the future of industry and society in general, whilst recognising the societal and industrial influence on pace and direction of AI development.
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页数:47
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