Usability testing: A case study

被引：36

作者：

Chisman, J ^{[1
]}

Diller, K

Walbridge, S

机构：

[1] Washington State Univ Lib, Tech Serv, Pullman, WA 99164 USA

[2] Washington State Univ Lib, Vancouver, WA USA

来源：

COLLEGE & RESEARCH LIBRARIES | 1999年 / 60卷 / 06期

关键词：

D O I：

10.5860/crl.60.6.552

中图分类号：

G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];

学科分类号：

1205 ; 120501 ;

摘要：

Usability testing is a technique for identifying difficulty that individuals may have using a product. Usability tests of the Washington State University (WSU) Libraries' online public access catalog (OPAC), Article indexes, Full Text, More, and Other Library Catalogs sections revealed problem areas. A task force used test findings to recommend solutions that led to the participation of the working group involved in designing search, screens, the libraries' User Education Department, and Innovative interfaces Inc., the OPAC vendor. Solutions are currently being implemented.

引用

页码：552 / 569

页数：18