The impact of a participatory organizational intervention on job stress in community health care institutions

被引:80
作者
Mikkelsen, A
Saksvik, PO
Landsbergis, P
机构
[1] RF Rogaland Res, N-4091 Stavanger, Norway
[2] Norwegian Univ Sci & Technol, Dept Psychol, N-7034 Trondheim, Norway
[3] Cornell Univ, Coll Med, New York, NY 10021 USA
关键词
occupational health; organizational intervention; participatory organizational intervention; community health care;
D O I
10.1080/026783700750051667
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
The aim of the present study was to investigate the effect of a short-term participatory intervention in health care institutions in Norway on workers' control, other job characteristics, job stress, subjective health and job satisfaction. Participants (including managers and supervisors) were randomly allocated to intervention groups and to a control group. Actions to solve problems based on the employees' own perceptions of the main problems were seen as the key motivators for organizational improvement and increased control at the task and office level in the work situation. The main stressors identified by the participants in this study were lack of information, communication and respect between professions. as well as the need for professional and personal development. The participatory intervention had a positive, but limited effect on work-related stress, job characteristics, learning climate and management style, and seemed to have started a beneficial change process. There were no negative short-term effects on work-related stress and job demands. Organizational interventions may be a potential training ground for acquiring participatory skills and resources, and if sustained after the intervention period, they can have long-term effects on problem solving, job stress and employee satisfaction.
引用
收藏
页码:156 / 170
页数:15
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